Phone No : 011-46570909, 9899679355
The following are the details of the return policy that is applicable for all items sold on LootMojo.in.
Items That CAN Be Returned
|Price||RETURN POLICY- NUMBER OF DAYS (from the date of Product Delivery)|
|Rs.201/- to Rs. 499/-||
In case the product you received is ‘damaged’ or ‘defective’ or “not as described”, our friendly return policy has got you covered:
Follow the below steps for easy returns.
- You may raise a request by writing to us on ‘contact us’. The request should be raised within the time specified in the above schedule.
- The customer has to upload pictures/images of damaged/defective products. The damage or defect should be clearly visible in the picture/image.
- On receipt of the return request, we may arrange the Pickup for most of the regions. If your Pin code doesn’t fall in purview or we are unable to arrange a reverse pickup for you, we’ll inform you and request you arrange the shipping from your end. We will refund the courier amount up to Rs.100 (Depends On Product Weight)
- The product to be returned should be finely packed in return package with original packing and tags.
- We will process 100% refunds once we receive the product at our end.
- The refunds are subject to the product condition and other parameters meeting our return policy.
In case you make a wrong order, you have to return the product at your expense. On receipt of the product at our end, we can refund or replace the product.